PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EGUIDE:
In this e-guide, we take a look at some of the latest trends in server hardware design and specifications to help IT buyers make an informed choice about the best infrastructure to run their portfolios of business applications on.
EGUIDE:
Every digital tool deployed by TDCX is aimed at augmenting the performance and experience of its employees. In an interview with CW, Byron Fernandez, group CIO of TDCX, talks up the company's approach in ensuring its technology investments enhance employee experience, as well as the cyber security challenges in its human capital intensive business.
EGUIDE:
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
ESSENTIAL GUIDE:
Hyperion Financial Management (HFM) is a core tool for many organisations in dealing with their financial planning, consolidations and reporting. Although it has its strengths, its weaknesses can open organisations up to major problems, say Quocirca analysts Clive Longbottom and Rob Bamford.
EZINE:
In this week's Computer Weekly, IT leaders share the lessons learned and discuss best practice in digital transformation. We find out how SAP is addressing customer concerns about its indirect licensing policies. And we assess whether SME IT suppliers are making headway in selling to government CIOs. Read the issue now.
EGUIDE:
This expert e-guide offers 3 best practices to help drive operations teams' involvement with financial planning, as well as tips to help choose the right tools to improve financial assessment. Additionally, discover the hidden forecasting benefits of implementing corporate performance management (CPM) software.
EGUIDE:
Click into this guide to learn how IoT is shaking up both service management and field services to varying degrees, and learn how you can prepare your digital transformation strategy for an IoT connected future.
EGUIDE:
In the second part of our 'Future of Financial Services' e-guide series, read about how the financial services industry is not just being shaken up with cosmetic changes, but is about to go through the process of being stripped down and rebuilt.
WHITE PAPER:
This featured resource discusses one platform that ensures correct sales tax calculation, managing taxation from start to finish. By considering taxes from the beginning, see how companies are able to maximize sales and revenue.
