Online Customer Support Software Reports

Context-Aware Tech Senses, Responds to Customer Needs
sponsored by TechTarget Content Management
EBOOK: This expert handbook explores how to leverage context-aware technologies to create appropriately personalized customer experiences. Discover how to deliver on the promise of personalized content delivery with tools and strategies for web content management, marketing automation, machine learning, and more.
Posted: 19 Apr 2016 | Published: 15 Apr 2016

TechTarget Content Management

Using Oracle BI with Oracle E-Business Suite
sponsored by Noetix Corporation
WEBCAST: This webcast gives an overview of the Oracle E-Business Suite and demonstrates how to integrate Oracle BI suite with the Oracle EBS using Noetix software offerings.
Posted: 18 Aug 2008 | Premiered: Aug 18, 2008

Noetix Corporation

Improving Identity and Access Management in an SAP Environment
sponsored by Dell Software
WHITE PAPER: In this new Quest white paper, see why splitting identity management work is not only frustrating, pointless and inefficient, but it’s also completely unnecessary. Learn how to easily manage your Active Directory and SAP environments, how to eliminate redundant work, and how automation makes security stronger and auditing simple.
Posted: 06 May 2010 | Published: 06 May 2010

Dell Software

 Password Self Help – Password Reset for IBM i
sponsored by Safestone Technologies
WHITE PAPER: Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

Safestone Technologies

IBM Cognos 8 Business Intelligence MidMarket Reporting Packages
sponsored by IBM Cognos
WHITE PAPER: IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

IBM Cognos

Business-driven BI: Using New Technologies to Foster Self-Service Access to Insights
sponsored by BeyeNETWORK
EGUIDE: Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more.
Posted: 11 Sep 2012 | Published: 11 Sep 2012

BeyeNETWORK

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005

Oracle Corporation

Self-Service Data: Bridge the Gap Between Business Agility and Governance
sponsored by Datawatch Corporation
RESOURCE: This resource brings research to the table, regarding self-service preparation tools. From collecting and keeping data in a searchable fashion to using the right platform to gain valuable insights, this resource is a must-read for anyone looking to get into the self-service analytics game.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

Datawatch Corporation

Secrets of Successful Self Service BI
sponsored by TechTarget Business Analytics
WHITE PAPER: In today's fast-paced atmosphere, consumers want their information to be available instantly. View this white paper to learn more about how you can give business users easy-to-use BI tools and let them complete their own data anaylsis and reports. Find out how you can provide BI teams the use of self-service applications by reading this resource.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

TechTarget Business Analytics