WEBCAST:
The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.
EGUIDE:
We asked our regular panel of cyber experts, the Computer Weekly Security Think Tank, to consider and highlight the risks posed to industrial control systems (ICS) and other elements of operational technology (OT), and advise on what steps CNI operators should be taking to address them.
WHITE PAPER:
In this white paper, learn what to look for in a decision management solution and how to make a case for business users of information technology.
CASE STUDY:
A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent.
WHITE PAPER:
Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.
PODCAST:
This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money.
WHITE PAPER:
The Global Defense Solutions Projects and Defense Exchange Conference (SPADE) is held annually to bring together organizations involved in network-centric operations, intelligence activities and other defense aspects. This resource explains some of the important topics.
CASE STUDY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
WHITE PAPER:
Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.