Telephony Applications Software Reports

VoIP has never lost its voice: How to get the most out of your business communications
sponsored by TechTarget ComputerWeekly.com
EBOOK: In today's comms world, and especially with regard to hybrid working, a communications identity has now become a unified calling and collaboration endpoint, one which is part of a suite of business services spanning voice, security and network-as-a-service solutions to power the mobile workforce.
Posted: 06 Jul 2022 | Published: 06 Jul 2022

TechTarget ComputerWeekly.com

Speech Analytics - The Power of Simplicity
sponsored by Calabrio, Inc.
WHITE PAPER: This overview examines the power of Speech Analytics technology to extend resources and expand knowledge.
Posted: 23 Jun 2011 | Published: 23 Jun 2011

Calabrio, Inc.

Marel guarantees MS Lync & SharePoint performances to reduce travel costs
sponsored by IPANEMA TECHNOLOGIES
WHITE PAPER: This case study take an in-depth look at how one manufacturing company was able to enhance their Microsoft Lync and SharePoint solutions to improve user experience and cut travel costs.
Posted: 27 Sep 2013 | Published: 27 Sep 2013

IPANEMA TECHNOLOGIES

Case Study: New capabilities of and applications for SIP Solutions
sponsored by XO Communications
CASE STUDY: This exclusive case study discusses how a multi-location auction company utilized an SIP solution that enabled them to capitalize on their investments in data and voice communications and maximize the performance of their IP.
Posted: 24 Jan 2014 | Published: 24 Jan 2014

XO Communications

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
sponsored by Teleformix
DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008

Teleformix

9 Critical Capabilities to Demand From Your IVR Cloud Hosting Provider
sponsored by Voxeo
WHITE PAPER: This brief white paper covers 9 critical capabilities to demand from your interactive voice response (IVR) cloud hosting provider.
Posted: 13 Mar 2012 | Published: 13 Mar 2012

Voxeo

Roadmap to UC Projects that Reap Rewards
sponsored by TechTarget Unified Communications
EBOOK: This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
Posted: 09 Nov 2009 | Published: 09 Nov 2009

TechTarget Unified Communications

A Clinically-Driven Approach to ICD-10
sponsored by Nuance
WHITE PAPER: This white paper highlights a voice recognition solution that enables physicians to describe their diagnoses more accurately and enhance the collaborative relationship between themselves, documentation specialists, other clinical staff and HIM pros.
Posted: 11 Mar 2014 | Published: 28 Feb 2013

Nuance

Speech Recognition Allows for Better Patient Care
sponsored by Nuance
EGUIDE: This expert guide from SearchHealthITExchange.com examines the advantages of speech recognition and how it can aid the patients. Read on to find out more.
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Nuance

Independent Lab Test Report: Security of Cisco CallManager-based IP Telephony against Malicious Hacker Attacks
sponsored by Cisco Systems, Inc.
ANALYST REPORT: Cisco Systems becomes the first, and to date the only, IP-Telephony vendor to earn Miercom's highest rating of Secure for its proven ability to defend an IP phone system against malicious attack.
Posted: 10 Aug 2004 | Published: 24 May 2004

Cisco Systems, Inc.