Messaging Servers Reports

Implementing Web Chat: How to Launch, Staff, and Monitor
sponsored by Citrix Online- GoToAssist
WHITE PAPER: Read this white paper to learn more about why you should implement web chat into your current customer support operations.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Citrix Online- GoToAssist

What's New in Lync Server 2010- A Dell Perspective
sponsored by DellEMC and Intel®
WHITE PAPER: The next generation of communications is here. Lync Server 2010 and Lync 2010 provide sweeping changes to enterprise communications and build on the core Office Communications Server functionalities. With the use of virtualization and role collocation, customers can combine multiple functionalities into fewer machines.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

DellEMC and Intel®

Case Study: US Airways
sponsored by Message Systems
CASE STUDY: In this case study, find out how US Airways maintained high levels of customer satisfaction with an automated messaging system.
Posted: 14 Jun 2013 | Published: 31 Mar 2013

Message Systems

Presentation Transcript: Microsoft Exchange Server: To Host or Not to Host?
sponsored by Intermedia
PRESENTATION TRANSCRIPT: This webcast presentation transcript reviews the pros and cons of a hosted messaging approach for an Exchange environment. Hosted offerings can help shrink IT budgets, but there are many things to consider for optimal results for your unique company.
Posted: 17 Jun 2009 | Published: 17 Jun 2009

Intermedia

Waiting to Upgrade: Understanding Archiving and eDiscovery Limitations in Exchange 2010
sponsored by Sherpa Software
WHITE PAPER: Microsoft Exchange Server is a powerful enterprise messaging tool that has proven to be very successful over the years. This white paper, sponsored by Sherpa Software, outlines the various archiving and eDiscovery features in Exchange 2010, examines how they work, and discusses various limitations in their deployment.
Posted: 28 Sep 2010 | Published: 28 Sep 2010

Sherpa Software

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.
Posted: 08 Aug 2008 | Published: 01 Jan 2007

Silverpop Systems Inc. an IBM Company

Domino Security Vulnerabilities to Watch For
sponsored by Symantec Corporation
EGUIDE: Access this expert e-guide that discusses what to watch out for when it comes to the security vulnerabilities of Domino and key tips to avoid these threats and risks to your organization.
Posted: 04 Dec 2012 | Published: 04 Dec 2012

Symantec Corporation

Mobile Social Networking and the Next Generation of Handheld Devices
sponsored by BlackBerry
WHITE PAPER: This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Lync Server 2010 Solution Architectures
sponsored by DellEMC and Intel®
WHITE PAPER: This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

DellEMC and Intel®

Redbook: Introduction to Messaging and WebSphere MQ (Act)
sponsored by IBM
EBOOK: Messaging is an effective way to connect different applications and systems. This comprehensive resource offers a primer on messaging and describes how WebSphere MQ – a market-leading messaging integration middleware product – can be used to fuel messaging success.
Posted: 14 Mar 2014 | Published: 31 Dec 2012

IBM