EGUIDE:
In this SearchCRM.com expert e-guide, find insights from leading organizations and industry authorities to help you address the challenges of monitoring and measuring your CEM strategy. Also inside, find 10 steps for improving your customer experiences.
WHITE PAPER:
This white paper reveals how your organization can use IT operations analytics to solve and resolve IT issues more quickly, proactively, and effectively – allowing you to run IT at the speed of business. Read on to learn how this approach can help you manage big data, avoid costly outages, and more.
WHITE PAPER:
Access this brief resource today to learn about a platform that makes reliable, trusted business intelligence (BI) data available in familiar Microsoft Office applications – giving you a single, trusted version of the truth.
EGUIDE:
Consult this expert e-guide to uncover what you need to know about operational intelligence. Find out firsthand what this technology can do for you and more interestingly so, if this technology is even right for you and your organization.
WHITE PAPER:
Approached correctly, procurement can be essential for driving value and competitive advantage. This guide reveals the results of a survey of 1,128 chief procurement officers (CPOs) regarding the key strategies that separate high-performing procurement organizations from the pack.
WHITE PAPER:
This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
WEBCAST:
There are many myths surrounding the role of business analysis when it comes to Agile projects. Is it really necessary for Agile success? In this comprehensive webcast, you'll hear from business analysis expert Mary Gorman from EBG Consulting, as she covers the myths and actualities of business analysis for Agile projects.
WEBCAST:
This video case study explores Del Monte Foods' cloud strategy – including why the food production company decided to move to the cloud and how it alleviated its cloud concerns.
RESOURCE:
Access this resource for the top 10 reasons why embedded analytics will bolster your existing business applications, and see real ways your operations can benefit from such insights.
