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The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

Continuous monitoring, remediation and CyberScope reporting sponsored by IBM WHITE PAPER: This white paper explores an automated tool that can help government agencies gain and maintain key security compliance with the Federal Information Security Management Act (FISMA). Posted: 19 Jul 2012 \| Published: 31 Dec 2011 TOPICS: Data Security \| Governance, Risk, Compliance (GRC) \| Government Agencies (U.S.) \| Government Information Security \| Security Management \| Security Policies \| Security Threats

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by TechTarget Customer Experience EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

The Changing Role of the CIO sponsored by Hewlett-Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

Essential Supplier Report: Smart City Suppliers sponsored by IBM WHITE PAPER: This report cuts to the chase when it comes to suppliers focusing on smart cities and forwar-thinking municipalities. Read now for evaluations on leading players in the market that have the capacity to provide leadership on large-scale projects spanning multiple city requirements. Posted: 10 Nov 2015 \| Published: 10 Nov 2015 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Life-Cycle Management \| Application Portfolio Management \| Business Development \| Business Integration \| Business Intelligence \| Government Agencies (U.S.) \| Governments

Smartphones: A Savvy Strategy for Government Employees sponsored by BlackBerry WHITE PAPER: There is no reason why government agencies shouldn’t take advantage of all that smartphones have to offer. Employed efficiently, smartphones can address several organizational imperatives, including cost savings, greater mobility, increased telework options and sensitivity to environmental concerns. Continue reading to learn more. Posted: 12 Jan 2011 \| Published: 11 Jan 2011 TOPICS: Enterprise Applications Software \| Government Agencies (U.S.) \| Mobile Device Management \| Mobile Middleware \| Mobile Workers \| Public Administration \| Smart Phones \| Unified Messaging

Reduce Federal Infrastructure Risk with Compliance Management and Situational Awareness sponsored by IBM WHITE PAPER: This white paper features holistic information and network security tools that help federal agencies meet strict compliance mandates. Posted: 12 May 2014 \| Published: 31 Jan 2014 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Data Analytics \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Hardware \| Network Security \| Risk Management \| Security \| Security Best Practices \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Security Threats \| Software Asset Management \| Vulnerability Management

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

Boost Government Revenues Without a Tax Increase sponsored by SAP America, Inc. WHITE PAPER: SAP analytics solutions can help today's government agencies overcome the many challenges associated with tax discovery. Read on to learn how SAP's public sector software solutions can benefit government agencies by improving performance, reducing costs and streamlining service delivery. Posted: 29 Jun 2012 \| Published: 29 Jun 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Data Quality \| Financial Applications Software \| Financial Industry Organizations \| Financial Management \| Financial Services \| Financial Services Industry \| Government Agencies (U.S.) \| Information Management \| Information Management Software \| Public Sector \| SAP (Product)

Cloud Computing: Get to know the basics sponsored by Red Hat WHITE PAPER: This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy. Posted: 23 Jan 2012 \| Published: 05 Jan 2012 TOPICS: Cloud Computing \| Compliance (Systems Operations) \| Government Agencies (U.S.) \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Open Source \| Private Cloud \| Security

FGDC Reports