EZINE:
In this issue of CW Europe, we look at analysis by a Dutch newspaper which discovered that government-controlled IT projects in the Netherlands go over budget by 40%, on average. We also find out how Berlin's Digital Career Institute is building web skills among refugees and the unemployed across Germany.
EZINE:
There is a lot of uncertainty in the world right now, and businesses might be forgiven for taking a cautious approach to their planning. But one thing is certain, and that is that oil-rich countries in the Middle East will continue to invest heavily in diversifying their economies.
CASE STUDY:
Download this case study to discover how a company transitioned to a service-oriented organization in a timely and cost-effective manner by implementing HP education, software tools and ITSM services.
EZINE:
Read in this issue how Philippine Long Distance Telephone Company (PLDT), has implemented a big data analytics environment, delivering invaluable behavioural insights for its capacity planning.
WHITE PAPER:
This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
WHITE PAPER:
This e-zine issue explains the direct benefits of implementing a SAP virtualization plan. It compares virtualization platforms, highlights common problems, and offers tips to leverage hardware-assisted memory virtualization.
WHITE PAPER:
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
EGUIDE:
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.