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A Standard Approach to Process Documentation - Vendor Webcast
sponsored by Lombardi Software
Webcast: | Posted: 21 Dec 2009
Premiered:Available On Demand
Speaker:  Rachel Pace-Maron, Director of Operations Support Service, PRC
Summary: Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.
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Making the Case for BPM in 2010 - Vendor Webcast
sponsored by Lombardi Software
Webcast: | Posted: 21 Dec 2009
Premiered:Available On Demand
Speaker:  Jim Rudden, Vice President of Marketing, Lombardi
Summary: How do you get people to listen to you and place BPM at the top of the budget priority list? Well, start with the fact that the majority of customers report a better than 100% ROI in under one year. We have some more ideas for you.
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PODCAST: SOX, GLBA and HIPAA: Multiple Regulations, One Compliance Solution - Vendor Podcast
sponsored by Tripwire, Inc.
Podcast: | Posted: 01 Sep 2009
Premiered:24 Aug 2009
Speaker:  Dan Langin, Principle of Langin Law Firm LLC
Summary: What do SOX, GLBA, and HIPPA all have in common? These important regulations all require technical safeguards to protect or guarantee the veracity of critical information. In this Q&A podcast, gain an understanding of the above regulations and discover what capabilities and organization must have in place to address the requirements.
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Securing the Power Grid: Automating NERC cyber security compliance
sponsored by Tripwire, Inc.
Webcast: | Posted: 29 Jan 2010
Premiered:Available On Demand
Summary: This webcast talks about NERC compliance and securing the power grid. The webcast provides an overview of the NERC Cyber Security Standards, addresses challenges and common pitfalls in implementing NERC compliance, gives hints and tips for developing an assessment strategy, and more.
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