WHITE PAPER:
This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.
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This paper explores challenges and opportunities inherent in the global sourcing movement and provides at least five capabilities to be mastered if an organization is to achieve world-class status in the sourcing approaches and management techniques.
WHITE PAPER:
Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
WHITE PAPER:
This white paper will teach you five things to consider when managing your firewall, and will present you with real life examples of how these five things have helped other organisations improve their firewall management.
WHITE PAPER:
Access this white paper to gain insight into best practices for continuous vulnerability management. Find out how you can ensure security of your systems and why you should be implementing continuous vulnerability management.
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In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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To support effective collaboration, IT teams need to unify and expedite the delivery of SAP and other critical business systems. In this resource, learn how to leverage an ALM platform and other tools that help your respond to the difficulty of managing change in SAP environments quickly and without breaking the bank.
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This buyer's guide describes the key criteria for application lifecycle management (ALM) solutions for today's high-performance teams. It includes key considerations for enhancing your single- or multi-vendor ALM environment.
WHITE PAPER:
Read this white paper to find an integrated approach to software change and configuration management. Learn how to effectively balance the need for change v. availability of resources and make rational business decisions without disrupting your audit trail.
WHITE PAPER:
Sandy Carter, Vice President of SOA and WebSphere Strategy, IBM Corporation, takes readers through a specific roadmap on how, where, when, and why to embrace a Service Oriented Architecture (SOA) strategy in her new book.
