Computer Telephony White Papers

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Computer Telephony White Papers (View All Report Types)

Service Experience: The Next Value Driver for Global Business Services sponsored by ServiceNow WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations. Posted: 06 Oct 2023 \| Published: 06 Oct 2023 TOPICS: IT Management

Boost Your Team's Output: 5 Key Productivity Hacks sponsored by Slack WHITE PAPER: Eliminate productivity blockers and uncover five best practices for streamlining and automating your team's workflows. Posted: 20 Dec 2023 \| Published: 20 Dec 2023 TOPICS: IT Management

Supercharging Employee Growth and Development sponsored by ServiceNow WHITE PAPER: Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development. Posted: 06 Oct 2023 \| Published: 06 Oct 2023 TOPICS: IT Management

Boost Your Team's Output: 5 Key Productivity Hacks sponsored by Slack WHITE PAPER: Eliminate productivity blockers and uncover five best practices for streamlining and automating your team's workflows. Posted: 20 Nov 2023 \| Published: 20 Nov 2023 TOPICS: IT Management

The Top 3 IT Pains of the New Reality and How to Solve Them sponsored by ServiceNow WHITE PAPER: Read this paper to learn what the top three pains are for IT leaders who are trying to adapt their organization to the state of the world and find the answers to these pains to allow for a successful IT transformation. Posted: 10 Nov 2020 \| Published: 10 Nov 2020 TOPICS: IT Management

8 Simple Steps for Automating Governance, Risk and Compliance (GRC) sponsored by ServiceNow WHITE PAPER: Automating Governance, Risk, and Compliance (GRC) greatly reduces costs and improves efficiency. This paper provided 8 simple steps for automating GRC. Posted: 08 Feb 2021 \| Published: 07 Nov 2018 TOPICS: Compliance (Systems Operations) \| Governance, Risk, Compliance (GRC) \| IT Management \| Risk Management \| Security \| Security Best Practices

Understanding the Impact of Enterprise Service Management sponsored by ServiceNow WHITE PAPER: Access this paper to find out how, with the help of enterprise service management, your organization can better support its employees by providing a better service experience from their business services. Posted: 21 Dec 2020 \| Published: 21 Dec 2020 TOPICS: IT Management

100+ Million Cameras – AI and Video are Changing the Edge sponsored by Western Digital WHITE PAPER: Learn how the drastic increase in network cameras and use of AI is causing organizations to rethink their edge architectures. Posted: 23 Nov 2020 \| Published: 23 Nov 2020 TOPICS: IT Management

The Total Economic Impact™ Of KX Insights sponsored by KX WHITE PAPER: Read this paper to learn the total economic impact™ of KX Insights, which will identify the cost, benefit, flexibility, and risk factors that could affect your investment decision. Posted: 15 Jun 2022 \| Published: 15 Jun 2022 TOPICS: IT Management

Essential steps for building a successful integrated risk management program sponsored by ServiceNow WHITE PAPER: Read this paper to learn the steps to take to build a successful integrated risk management program which will lower costs and increase productivity. Posted: 08 Feb 2021 \| Published: 16 Nov 2018 TOPICS: IT Management