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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
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What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
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This resource explores a remote access technology that lets your end users connect to their work computer from virtually any computer or smartphone in a cost-effective, secure, business oriented manner that your business will approve of.
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This white paper examines the challenges with backing up corporate data on these remote users’ PCs and describes Copiun’s Constant Access Gateway option which allows IT organizations to securely backup remote and mobile users without opening any firewall ports or placing the backup server in the DMZ.
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Uncover the four key requirements of workshifting, the technologies needed to achieve them, and the solutions that can provide these capabilities to your organization.
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Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.
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Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
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This whitepaper explains how using Oracle applications, Citrix Receiver, and a smart phone, can mobilize any type of enterprise application affordably, overcoming security, usability, and platform incompatibility concerns.
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This white paper explains why Remote Vendor Access (RVA) should not be treated the same as traditional remote access for employees. Explore how a new set of remote access requirements can ensure that your enterprise remains in step with both compliance regulations and security expectations.
