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Master data management is playing a key role in the cloud customer data platforms that are revolutionizing customer service. Download this expert guide today to learn how Informatica and other platforms are using master-data backed CX technology to improve omnichannel experiences, personalize service, and decrease customer churn.
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Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.
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This white paper discusses the need for information management solutions that offer consolidated, consistent and repeatable methods for the discovery and management of information. Learn how your organization can deliver trusted information to drive breakthrough business results.
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This paper discusses how the shift to in-memory analytics will make time-to-value in countless business decisions accelerate, changing the pace of adoption and integrated analytics within the enterprise. Learn how in-memory analytics is going to change everything about your enterprise.
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Coordinating with partners across multiple channels and sites isn't easy, however, gaps can lead to poor sales performance and lost business due to unhappy customers or suppliers. Explore this analyst report from the Aberdeen Group to learn how mid-market enterprises can improve collaboration with multi-channel and real-time data integration.
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This white paper considers the potential of exploiting existing data held by organizations in such a way that it can be used to generate increased revenue. It considers the issues facing organizations in terms of the quality of their master data, as well as making recommendations to achieve improved revenue management.
WHITE PAPER:
If your organization is gathering massive amounts of data at a speed faster than you can process it, you're in need of a well-defined approach to store, analyze, and leverage this information. By focusing on master data management (MDM), you can more easily make sense of the large volumes of data available to you.
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Reference data is the lifeblood of an organization but inconsistencies can lead to inefficient processes and inaccurate analytics. Master reference data makes operational data more accurate, simplifies synchronization and migration projects and improves MDM effectiveness. Learn some key considerations for creating a reference data master.
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This paper explains master data in more detail, offers guidance for planning a master data management (MDM) plan and focuses on aligning IT with your business needs.
WHITE PAPER:
Learn about a software platform that helps companies derive more value from the complex, heterogeneous information spread across systems. Learn how to integrate disparate data and deliver trusted information wherever and whenever.
