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Survey Shows that SaaS Can Save You Money sponsored by GFI Software WHITE PAPER: This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| Management Service Providers \| Network Infrastructure \| Network Management \| SaaS business intelligence \| Software as a Service

Cisco® ONE: Traffic Visualization and Control sponsored by Cisco Systems, Inc. WHITE PAPER: This resource explores how Cisco ONE's traffic visualization and control capability can help service providers visualize traffic end-to-end across the network and respond to unpredictable network capacity demands quickly, easily, and efficiently. Posted: 26 Jun 2013 \| Published: 30 Apr 2013 TOPICS: Business Process Automation \| Cloud Computing \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Data Center Management \| IT Services \| Network Management \| Network Monitoring \| Network Performance \| Network Service Providers \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| SLA

Six critical best practices to gain insight with Workforce Analytics sponsored by SuccessFactors WHITE PAPER: This resource counts down six HR best practices for using workforce analytics to deliver insights. Read on to learn how workforce analytics can help you hire the right talent, determine when to train or promote employees, and more. Posted: 26 Feb 2014 \| Published: 26 Feb 2014 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Data Analytics \| Employee Performance Management (EPM) \| Human Resources Management \| Human Resources Service Providers \| Human Resources Services \| Human Resources Software \| Recruiters \| Recruiting Services \| Talent Management \| Workforce Management Software \| Workforce Planning

HP Enterprise Cloud Services for SAP Applications At-a- Glance sponsored by Hewlett-Packard Enterprise WHITE PAPER: To reduce daily IT operating expenses, many organizations are turning to Software as a Service (SaaS) application delivery, citing the advantages of a flexible, secure, pay-as-you-go model. How exactly does SaaS achieve these conditions, And how might they affect your SAP-run operations and benefit your business? Read this white paper to find out. Posted: 11 Sep 2012 \| Published: 31 May 2012 TOPICS: Application Development and Integration Services \| Application Hosting \| Application Service Providers \| Cloud Computing \| Cloud Management \| SaaS ERP \| SAP (Product) \| Software as a Service \| Software Implementation

Communications service providers can ease data storage management sponsored by IBM WHITE PAPER: This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers. Posted: 30 Oct 2013 \| Published: 30 Jun 2012 TOPICS: Backup Software \| Backups \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Recovery \| Data Security \| Data Storage \| Management Service Providers \| Security \| Security Management \| Storage Management \| Storage Management Software

Integrating Cloud Backups Into Your MSP Management Platforms sponsored by Intronis WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms. Posted: 22 Jul 2013 \| Published: 22 Jul 2013 TOPICS: Backups \| Cloud Backup \| Data Recovery \| Disaster Recovery \| Management Service Providers \| Professional Services Automation Software \| Risk Management

Cloud-Based Security Threats Present Challenges and Opportunities for MSPs sponsored by OpenText Security Solutions WHITE PAPER: This guide explores the current cloud-based security threats and how MSPs can face the challenge head on. Posted: 15 Apr 2014 \| Published: 31 Dec 2013 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Managed Security Services \| Managed Security Services Providers \| Security \| Security Best Practices \| Security Management \| Security Systems \| Security Threats

MSP’s Single Most Important Marketing Message sponsored by GFI Software WHITE PAPER: In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| Management Service Providers \| Marketing \| Network Infrastructure \| Network Management \| Network Performance

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications sponsored by IBM WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads. Posted: 15 Nov 2013 \| Published: 31 Oct 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Loyalty \| Customer Satisfaction \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Management Service Providers \| Telecommunications Industry \| Telecommunications Industry Organizations \| Telecommunications Service Providers

Success: Turning Your MSP Strategy On Its Head sponsored by Intronis WHITE PAPER: This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships. Posted: 22 Jul 2013 \| Published: 30 Apr 2013 TOPICS: Backups \| Channel Management \| Cloud Computing \| Data Management \| Data Recovery \| Disaster Recovery \| Management Service Providers