WHITE PAPER:
To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.
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This white paper examines the business impact of mobile enterprise resource planning (ERP) and why mid-size organizations are flocking to this technology. Also inside, uncover key benefits and potential challenges of mobile ERP.
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This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs.
WHITE PAPER:
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
WHITE PAPER:
Read this paper for a summary of the 2nd webcast in a series sponsored by IBM that is designed to empower IT and Business Unit managers to develop a strong business case for the return on investment (ROI) of their business intelligence initiatives.
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This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
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In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
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This paper discusses the disruptions to SAP’s roadmap after the acquisition of BOBJ, and discusses various scenarios in which customers might decide to stay with SAP BOBJ for its BI strategy, and also when it might be best to use a third-party BI platform to leverage their SAP investments. Read this paper to learn more.
WHITE PAPER:
In a hands-on look at IBM Rational AppScan Standard Edition, the Enterprise Management Associates® (EMA™) team finds in the product an easily implemented, highly configurable utility that addresses multiple application security pain points.
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Access this fascinating case study today to see how Symmons - a mid-sized, US-based manufacturer in the plumbing industry - implemented expert solutions that enabled production-line staff to adapt manufacturing schedules and meet demands in real time, and much more!
