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To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.
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IBM®ILOG®’s business rule management system (BRMS) is widely used by leading investment banks, asset management and mutual fund firms to meet their compliance requirements while adding intelligent decisioning capabilities to applications and processes throughout the trading cycle, and business channels and systems.
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Read this paper for a summary of the 2nd webcast in a series sponsored by IBM that is designed to empower IT and Business Unit managers to develop a strong business case for the return on investment (ROI) of their business intelligence initiatives.
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This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
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This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
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In a hands-on look at IBM Rational AppScan Standard Edition, the Enterprise Management Associates® (EMA™) team finds in the product an easily implemented, highly configurable utility that addresses multiple application security pain points.
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This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
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In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
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Not all IT pros are on the same page when it comes to the "true" definition of hybrid cloud. And unfortunately, the original definition has been lost in vendor marketing jargon. Download this guide to cut through the vendor jargon and discover the true definition of hybrid cloud, as our experts elaborate on the subject.
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Choosing a cloud computing solution can seem like a daunting task. Where do you start? What questions do you ask? What do you specifically need to look out for? This paper answers these questions and more. Continue reading to learn the best practices for choosing a cloud computing solution.